AdIQ Terms of Service Agreement
Last Updated November 28, 2017
PLEASE READ THESE TERMS OF SERVICE CAREFULLY
When a Customer, generally a small business, which may be an LLC, corporation, partnership, or sole proprietorship, agrees to service from AdIQ, the following Terms and Conditions apply:
Charges consist of an activation and setup fee plus a recurring monthly charge. At sign up, the activation fee and first month charges are paid. Recurring amounts are billed monthly, depending on rate plan. This payment plan is put together in order to pay in monthly increments instead of one lump sum.
Exception: Customers who have purchased an annual plan are billed annually as opposed to monthly.
2. PIN Verification:
The Customer understands that the required Personal Identification Number (PIN) verification must be provided by Customer. The Customer is responsible for providing this number to AdIQ.
3. Services provided:
The Customer understands that AdIQ attempts to optimize various targeted keywords for cities where Customers operate their businesses. The Customer understands that AdIQ strives to deliver the services offered below in as timely a manner as possible.
1. Creation of profile pages purchased.
2. If Google + product is purchased; a minimum of 2 front page placements within 90 days or billing is paused upon request.
3. Services such as web development will begin once the website questionnaire is filled out by the Customer.
Product Disclaimer: *All products may not be available within all countries.
4. Agreement Term, Cancellation, and Refunds:
Customers have agreed to the term of the agreement for the rate plan which they select, which may range up to a 24-month term. AdIQ will not issue refunds for services already rendered. When requesting a refund, the Customer must contact Customer Service and each case will be reviewed by our Quality Assurance team. Refunds are not guaranteed and if one is granted, it will only be granted on a prorated basis. Generally, a Customer may cancel their service with 5 days’ notice to avoid future charges, but are not entitled to a refund of previous payments. AdIQ cannot and does not guarantee a return of investment (ROI).
5. No Liability:
AdIQ, its suppliers, affiliates, officers, directors, employees, subsidiaries, and assigns, shall not be liable for any damages whatsoever, including, without limitation, direct or indirect damages for loss of business profit, personal injuries, business interruptions, state licensing requirements, city ordinances, business information loss, or any other loss resulting from the use of or inability to use AdIQ's products. The maximum liability shall be limited to the amount paid for the services provided.
Customer shall indemnify and hold AdIQ, its successors, suppliers, affiliates, officers, directors, employees, subsidiaries, and assigns harmless from any liability or loss resulting from any judgments or claims against Customer.
7. Customer Disclosure:
The Customer agrees to inform AdIQ, in writing, of any internet advertising campaigns it has performed or is performing prior to agreeing to service. Failure to disclose this information may compromise the services provided by AdIQ. In addition, the Customer must provide one physical location address which can receive mail for each service location. Without a physical location, it is more difficult for AdIQ to obtain front page placements. Customer further agrees that they will only use AdIQ service for lawful purposes.
Customers may request a change in their method of payment by logging into their dashboard. Customer consents to automatic recurring charges to their credit card or checking account.
9. Cancellation of Services:
If Customer wishes to cancel their service, they must call in and request to cancel service. If Customer has selected a one-year or two-year agreement, a cancellation fee of 50% of the outstanding balance is due and payable upon cancellation.
10. Purchase of Domain:
If Customer opts to purchase a domain through AdIQ and decides to cancel their service, Customer may, but does not have to, purchase their domain for a set fee. If Customer does not purchase their domain, it will remain the property of AdIQ and Customer will have no control over the domain. Any request from Customer to change a domain purchased through AdIQ more than 20 days after purchase will result in an additional $50 charge and will restart the 90-day Ranking Guarantee.
11. Social Media Optimization:
If a Customer who has singed up for a Social Media Optimization plan through AdIQ does not provide credentials for existing socail media platforms or does not provide necessary assistance for creating new social media platforms within 20 days of sign up, Social Media Optimization will be launched without the missing social media platforms.
If Customer opts to purchase a Logo from AdIQ, they will be allowed two rounds of revisions free of charge. Any further revisions requested by Customer will be provided at a rate of $100 per hour.
13. Website Revisions:
Customer is allowed three rounds of revisions on any website created by AdIQ free of charge. Any further revisions requested by Customer will be provided at a rate of $75 per hour.
14. Business Cards:
If Customer opts to purchase Business Cards from AdIQ, Business Cards will not be ordered or printed without full approval of design from Customer. Once Business Cards have been approved by Customer and printed, additional revisions will not be permitted and Customer will be required to pay full price for each additional set of Business Cards printed.
The Customer agrees to be supportive of their internet advertising campaign, agrees to respond to AdIQ requests in a reasonable amount of time, and acknowledges if they are not, it may affect performance of such products.
16. Respect of Intellectual Property:
The Customer agrees to respect all trademarks, copyrights, and any other intellectual property. Customer certifies it owns or has permission to use any image uploaded or otherwise provided to AdIQ.
17. Terms and Conditions:
AdIQ may change its terms and conditions without prior notice, at its sole discretion. To document your terms and conditions for your service, we recommend that you print these terms and conditions and store them in a file or electronically.
18. Authority to Sign:
The person agreeing to service on behalf of the Customer hereby represents and warrants that he or she has the authority and ability to act on behalf of the Customer.